Portfolio Manager .

A well-established property management company is seeking to appoint a highly organised and proactive Community Scheme Administrator to support a Community Scheme Manager in managing sectional title / body corporate portfolios. The role requires a strong administrative professional with excellent communication skills and solid exposure to the sectional title environment. The successful candidate will play a key support function in ensuring smooth portfolio administration, accurate governance processes, and efficient stakeholder communication across multiple community schemes. This is a fast-paced, high-volume support role requiring strong attention to detail, responsiveness, and the ability to manage multiple priorities across various properties.

Key Responsibilities:

Administrative & Portfolio Support:

• Provide full administrative support to the Community Scheme Manager
• Draft and type correspondence, trustee and owner communication, and meeting minutes
• Maintain and update property management systems

Stakeholder Communication:

• Liaise with trustees, chairpersons, and owners
• Manage high-volume email communication with a 24-hour turnaround expectation
• Act as a point of contact in the absence of the Community Scheme Manager

Meetings & Governance (AGMs):

• Prepare monthly packs for trustees and chairpersons
• Draft and send AGM notices
• Assist with AGM preparation and post-meeting workflows
• Submit CSOS annual returns

Finance & Operations Support:

• Ensure invoices are authorised and processed timeously
• Log and track insurance claims
• Assist with maintenance coordination and general operational queries

Minimum Requirements:

• Administrative experience in property management (strong advantage)
• Exposure to sectional title / body corporate environments (highly preferred)
• Experience in high-volume, client-facing administrative environments
• Matric (minimum requirement)
• Strong computer literacy and experience with property management systems (advantageous)
• Fully bilingual (Afrikaans & English)
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills
• Ability to work under pressure and meet strict deadlines
• Highly organised, proactive, and responsive
• Strong client service orientation
• Ability to manage multiple tasks simultaneously
• Willingness to work in a fast-paced, high-pressure environment