Portfolio Manager .

A well-established property management organisation is seeking to appoint an experienced Portfolio Manager to oversee a diversified portfolio of commercial and residential properties.

The organisation is focused on delivering high-quality property management services across multiple assets, with a strong emphasis on operational efficiency, tenant satisfaction, compliance, and sustainable asset performance. The successful candidate will be responsible for ensuring that all properties within the portfolio are effectively managed, well-maintained, and aligned with strategic and financial objectives.

This is a hands-on, performance-driven role requiring strong operational oversight, financial discipline, and the ability to manage multiple stakeholders across tenants, contractors, and internal teams.

Key Responsibilities:

Portfolio & Property Operations:

• Oversee the daily management and operational performance of commercial and residential properties
• Ensure all properties are maintained to required standards and remain fully functional and compliant
• Coordinate all maintenance activities and ensure timely resolution of property-related issues
• Manage service providers and contractors to ensure quality delivery and cost efficiency
• Conduct regular property inspections across the portfolio

Tenant & Occupancy Management:

• Manage tenant relationships and ensure high levels of tenant satisfaction
• Handle tenant queries, complaints, lease renewals, and related matters professionally
• Support tenant retention and occupancy optimisation strategies
• Ensure effective communication between tenants, landlords, and internal teams

Financial Management:

• Monitor financial performance across the property portfolio
• Assist with budgeting, forecasting, and expense control
• Track rental collections, arrears, and operational expenditure
• Support initiatives to improve income performance and asset value

Compliance & Risk Management:

• Ensure compliance with applicable legislation, municipal requirements, and internal policies
• Maintain health, safety, and quality standards across all properties
• Identify operational risks and implement corrective actions where required
• Ensure full compliance across operational and property processes

Administration & Reporting:

• Maintain accurate property records and documentation
• Prepare operational and management reports as required
• Ensure lease, maintenance, and compliance records are up to date
• Support administrative processes within the portfolio

Leadership & Stakeholder Management:

• Supervise on-site staff, contractors, and service providers where applicable
• Build and maintain strong relationships with tenants, landlords, and stakeholders
• Provide leadership support within the property management function\
• Ensure consistent professional service delivery across the portfolio

Minimum Requirements:

• 5+ years’ experience in property management or portfolio management
• Strong experience managing commercial and residential property portfolios
• Good understanding of property operations, maintenance, and compliance
• Strong financial acumen including budgeting and cost control
• Experience managing tenants, contractors, and service providers
• Strong leadership and stakeholder management skills
• Excellent organisational and communication abilities
• Ability to manage multiple properties under pressure
• Proficient in Microsoft Office and property management systems
• Relevant property, business, or related qualification advantageous